Privacy Policy

Outjourney Pty Ltd (Outjourney, we, us or our) respects your privacy. This Privacy Policy explains how we handle personal information when you visit outjourneystudio.com (the Website), join our mailing list, contact us or otherwise interact with us about the Website.

We handle personal information in accordance with this policy and applicable privacy laws. Where the Privacy Act 1988 (Cth), the Australian Privacy Principles or another privacy law applies to us, we comply with its requirements.

This policy is limited to our current informational Website and related communications. It does not currently cover a released game, game account, purchase, payment, public forum or formal playtest program. If we introduce services that collect additional information, we will update this policy or provide a separate privacy notice before that collection begins.

Who we are

Outjourney Pty Ltd is an Australian game studio (ABN 59 690 892 436; ACN 690 892 436).

Our address is Suite 299/101 Moray Street, South Melbourne VIC 3205, Australia. Privacy questions and requests can be sent to privacy@outjourneystudio.com.

Personal information we collect

Information you provide

  • Newsletter signup. The signup form asks only for your email address. The form or our service providers may also record the signup form, page or source, date and time, subscription status and UTM campaign parameters that are present.
  • Contact enquiries. If you use our contact form, we collect your email address, the contents of your message and, if you choose to provide it, your name.
  • Other communications. We collect information you include when you email us, make a privacy request or otherwise communicate with us.

Please do not include sensitive, financial, identity or health information in a contact message unless we specifically ask for it. If you voluntarily provide sensitive information that is relevant to your request, we will treat your submission as consent to handle that information for the purpose of responding, where consent is required.

Technical, form and email information

  • Website and security data. Webflow, Cloudflare and related infrastructure may receive technical information such as your IP address, date and time of access, browser and device type, operating system, request headers, referring page, pages requested, form events and security signals. Cloudflare Turnstile may process browser and connection signals to distinguish people from automated traffic; Cloudflare states that Turnstile does not access form entries or other page inputs.
  • Email delivery and interaction data. Although the newsletter form asks only for an email address, Kit may generate records such as subscription status, delivery, bounces, opens or link clicks, depending on our account settings and your email client.
  • Campaign attribution. UTM parameters may identify the source, medium, campaign, content or search term associated with a link. We use them to understand where visits and signups came from. We do not intentionally place names, email addresses or other direct identifiers in UTM parameters.

Plausible Analytics

We use the hosted Plausible Analytics service to understand overall Website traffic and campaign performance. Plausible provides aggregated information such as page paths, referring sites, UTM parameters, browser, operating system, device type and approximate location.

Plausible does not use analytics cookies or persistent identifiers for our Website and does not track visitors across websites or across days. Plausible receives an IP address and user-agent as part of a web request, uses them transiently to calculate a daily identifier and derive limited statistics, and states that it does not store the raw IP address or full user-agent. Plausible visitor data is processed and stored in the European Union.

We do not use Google Analytics, advertising pixels, behavioural profiling or retargeting on the Website.

How we collect and use information

We collect information directly from you, automatically when you use the Website, and from the providers that operate the Website and our communications. We use it to:

  • send studio news, game-development updates and occasional invitations to future private playtesting opportunities that may interest subscribers;
  • record and manage newsletter consent, subscription preferences and unsubscribe requests;
  • receive, investigate and respond to enquiries and privacy requests;
  • understand aggregate Website use, referral sources and campaign performance, and improve the Website and our communications;
  • operate, maintain and secure the Website, prevent spam and abuse, and troubleshoot technical issues;
  • keep reasonable business records, comply with legal obligations, and establish, exercise or defend legal rights;
  • manage a corporate transaction or restructuring, subject to appropriate confidentiality and legal safeguards; and
  • use information for another purpose that we explain at the time or for which you consent, where required.

If you do not provide information

You can browse the public Website without entering your name or email address, although technical and security information will still be processed as described above. An email address is required to subscribe. An email address and message are required for us to receive and reply to a contact enquiry; providing your name is optional.

Newsletter and marketing communications

By submitting the newsletter form, you ask Outjourney to send you studio news, game updates and occasional playtesting invitations. Each marketing email will identify Outjourney and include a way to unsubscribe. You can unsubscribe through the link in an email or by contacting privacy@outjourneystudio.com. We will action unsubscribe requests within five working days, as required by law.

We may retain a minimal consent or suppression record after you unsubscribe so that we can demonstrate consent where needed and continue to honour your request.

When we disclose information

We may disclose information to providers that help us operate the Website and communicate with you. Our current main providers are:

  • Webflow - Website hosting and forms;
  • Cloudflare and Turnstile - domain, security, traffic delivery and bot detection;
  • Plausible Analytics - aggregated Website analytics and campaign attribution;
  • Zapier - automation that transfers newsletter signup information from Webflow to Kit;
  • Kit - subscriber records and email delivery; and
  • Google Maps - the map embedded on the Website.

We may also disclose information to professional advisers, insurers, auditors and service providers who need it for their work; to a prospective or actual buyer, investor or transaction counterparty under appropriate safeguards; or to regulators, courts, law-enforcement bodies and other persons where disclosure is authorised or required by law.

We do not sell personal information. A provider may handle information under its own privacy policy and terms where it acts independently of us.

Cookies and similar technologies

Plausible does not set analytics cookies on our Website. Webflow, Cloudflare or Google Maps may use cookies, local storage or similar technologies that are necessary to deliver, secure or operate their features. In particular, interacting with an embedded Google map may allow Google to process information in accordance with its Privacy Policy.

We do not currently use advertising or retargeting cookies. You can control cookies through your browser settings, but blocking necessary technologies may affect the map, forms or security functions.

Overseas processing

Our providers may process or store information outside Australia. The main likely locations are the United States and the European Union, including Germany and Ireland. Provider personnel or subprocessors may also access information from countries including Australia, Canada, India, New Zealand, Spain and the United Kingdom, and from other locations identified in their current provider policies.

Privacy protections and legal rights may differ between countries. Where applicable law requires it, we take reasonable steps in relation to overseas handling. Provider locations and subprocessors may change, so the linked provider policies contain the most current details.

How long we retain information

We keep personal information only for as long as reasonably needed for the purposes described in this policy, to meet legal obligations, maintain security, resolve disputes and protect our rights.

  • Subscriber information is generally kept while you remain subscribed. After you unsubscribe, we may keep a limited suppression or consent record.
  • Contact enquiries and related correspondence are kept while they are being handled and for a reasonable business or legal period afterwards.
  • Technical logs, backups, analytics and email records are retained according to our settings and the relevant provider's retention practices.

Where required, information that is no longer needed is destroyed or de-identified. Deletion from backups or provider systems may take place on their normal schedules.

Security

We use reasonable administrative, technical and organisational safeguards appropriate to the information we handle. We also rely on reputable service providers and limit access to people who need information for legitimate work.

No internet transmission or storage system is completely secure. We cannot guarantee absolute security. If you believe information connected with Outjourney has been misused or compromised, please contact us promptly.

Your choices and privacy rights

Depending on the law that applies, you may ask us to:

  • provide access to personal information we hold about you;
  • correct information that is inaccurate, out of date, incomplete, irrelevant or misleading;
  • delete information or restrict or object to particular handling;
  • withdraw consent, including consent to receive marketing; or
  • provide information about how we have handled your request.

Send a request to privacy@outjourneystudio.com. We may need to verify your identity and may refuse or limit a request where the law permits or requires us to do so. We will explain a refusal where required.

Plausible reports are designed to be aggregate and do not give us a persistent identifier for a particular visitor. We may therefore be unable to identify or retrieve analytics information about an individual.

Children and young people

The Website is intended for a general audience. If you are under 18, please ask a parent or guardian before subscribing or sending us personal information. We do not knowingly ask children to provide sensitive information. A parent or guardian may contact us about information submitted by a child, and we will consider appropriate access or deletion steps in light of the child's circumstances and applicable law.

Automated decisions

We do not currently arrange for computer programs to use personal information to make decisions that could reasonably be expected to significantly affect a person's rights or interests.

Privacy complaints

If you have a privacy concern, email privacy@outjourneystudio.com with the subject line "Privacy complaint" and enough information for us to understand and investigate the issue. We will acknowledge the complaint and aim to respond within 30 days.

If you are not satisfied with our response, you may have a right to complain to the Office of the Australian Information Commissioner or another privacy regulator, depending on the law that applies.

Changes to this policy

We may update this policy when our Website, providers, information practices or legal obligations change. The updated policy will apply from the date it is published. Where reasonably practicable, we will give prominent notice of a material change.

Last updated: 2026-08-24

Contact us

Outjourney Pty Ltd

ABN 59 690 892 436 | ACN 690 892 436

Suite 299/101 Moray Street, South Melbourne VIC 3205, Australia

privacy@outjourneystudio.com